Question 1

How much does AI automation cost?

Accepted Answer

Our pricing is tailored based on your business needs, workflow complexity, and number of processes to automate. All packages are customized to your needs with plans starting from SAR 500 p/m, going up to large infrastructure packages at SAR 10,000 p/m.

Question 2

How long does deployment take?

Accepted Answer

Standard deployments typically take 1–4 weeks. Complex or multi-system integrations may take 6–8 weeks, depending on scope.

Question 3

Do you offer a free consultation?

Accepted Answer

Yes. All potential clients can receive a free introductory discovery session to assess business needs, identify automation opportunities, and scope the best-fit solution.

Question 4

Do you support Arabic and English workflows?

Accepted Answer

Yes. We can build multi-lingual AI agents that support many languages including Arabic and/or English if required.

Question 5

How do you ensure the security and privacy of our data?

Accepted Answer

We prioritize data security and privacy by implementing robust encryption methods, regular security audits, and compliance with industry standards and regulations. All systems are regulated by SDAIA and the NCA and are Saudi PDPL compliant, and your data is encrypted in transit and at rest. We offer local data hosting via CNTXT/Google Cloud in Saudi Arabia.

Question 6

What happens if there’s a technical issue?

Accepted Answer

We provide ongoing monitoring and support. Response times range from 1 to 24 hours, depending on your support level. Emergency fixes are prioritized.

Question 7

Can we modify or expand the automation later?

Accepted Answer

Absolutely. Our workflows are built to scale. You can request enhancements, new modules, or process expansions anytime.

Question 8

Is training provided for using the AI systems?

Accepted Answer

Yes. We offer onboarding, live demos, and training sessions for your team. Ongoing support and learning materials are included in all subscription plans.

Question 9

What platforms do you integrate with?

Accepted Answer

We integrate with 100s of platforms and applications, primarily; ERP systems, CRMs, Google Workspace, Microsoft 365, WhatsApp, Telegram, Slack, and more. Custom API integrations are available on request.

Question 10

Is your service fully customized or template-based?

Accepted Answer

We build custom AI agents and workflows for each client, but also offer ready-made solutions for common business operations across all departments.

Question 11

What kind of businesses do you work with?

Accepted Answer

We primarily serve small to medium-sized enterprises (SMEs) across industries such as hospitality, healthcare, retail, professional services, and logistics. However, we are more than happy to discuss large projects and high-level collaborations.

FAQ